True Heritage can take up to 48 hours to process payments.
If you have a True heritage account, after your purchase you’ll see a View your files link which goes to the Downloads page.
Here, you can download all the files associated with your order.
Downloads are available once your payment is confirmed.
If you paid with Apple Pay – or a credit card on the True Heritage website, confirmation might take a few minutes.
Please be aware that True Heritage does not make your download link available until your payment has been confirmed via e-mail.
Files can only be downloaded 2 times within a 14 days’ time frame from the date purchased.
This product is a digital item and for that reason exchanges, cancellations or refunds is not acceptable.
Please, back up your files upon download for safekeeping.
If you have any questions or problems with your order please view our FAQ page, or contact True Heritage we will be happy to help with your concern’s.
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